Support

Need help with the Clotherly app? Find answers below, or get in touch and we'll help you out.

Signing in

You can sign in to Clotherly with email and password, Google, Facebook, or Sign in with Apple.

Forgot your password? Use the "Forgot Password" link on the sign-in screen to reset it via email.

Searching for products

Search across 40+ Australian retailers by style, colour, brand, price, and shopping centre to find exactly what you're looking for.

Saved searches and favourites

On the free plan, you can save up to 3 searches or favourites, stored locally on your device.

Clotherly Pro unlocks unlimited saved searches and favourites, synced across your devices, plus price-drop alerts when a saved item goes on sale.

Clotherly Pro subscription

Clotherly Pro is a subscription managed through the App Store or Google Play. You can view, change, or cancel your subscription at any time:

  • iOS: Settings → [your name] → Subscriptions → Clotherly
  • Android: Google Play → Payments & subscriptions → Subscriptions → Clotherly

Deleting your account

You can delete your account at any time from within the app: Account → Delete Account.

Deleting your account removes your saved data but does not cancel an active subscription. If you have a Clotherly Pro subscription, cancel it separately through the App Store or Google Play using the steps above.

For retailers

If you're a retailer and would like a product or listing removed, email retailers@clotherly.com with the details and we'll action your request promptly.

Contact

Still need help? Email us at support@clotherly.com and we'll get back to you as soon as possible.